TERMS OF SERVICE & SHOP POLICIES

PAYMENT METHODS:

I accept online payment (CANADA/ USA) via PayPal and major credit cards (VISA / MASTERCARD /AMEX). All prices are in $CAD.

For all international orders outside of the US, please contact me directly to arrange for purchase and shipping.

SHIPPING

All items will be shipped via Canada Post and are carefully packaged to ensure they reach you in perfect condition. Please be sure to provide your correct shipping address when you place your order as I am not responsible for the consequences of incorrectly provided customer information. Shipping costs will be calculated and automatically added during the online check-out process. However, please see below for costs corresponding to item type and size to help you plan your purchase.

Please allow 2-4 weeks for the processing and shipping of your order. You will receive a shipping notification when your package is on its way, including any reference numbers if your order has been sent via tracked mail.

Additional shipping costs may apply for larger/heavier orders. Please note customers are responsible for any custom charges, duties or taxes charged to them by their own country.

 
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PRIVACY

Industry standards are followed to protect any personal information you have provided and is not sold, traded, or otherwise transferred to outside parties. Learn more here.

RETURNS AND REFUNDS

In the unlikely event that there is a problem with your order (damaged in transit, missing parcel etc.) Please contact me as soon as possible and I will do my best to deal with the situation quickly, either by issuing a refund or exchange.

Please contact me directly for the following:

  • COMMISSIONS & SPECIAL PROJECTS

  • LICENSING

  • WHOLESALE ORDERS

***I currently accept wholesale orders for fine art cards and prints (size small only).***

REPRODUCTION INFORMATION

My fine art prints are created using archival, fade-free inks. Small sized prints on paper (8.5 x 11”) are professionally printed on premium card stock using Fiery printing technology. Larger sized fine art reproductions on paper are printed on 100% cotton, cold-press watercolour art paper and are of giclée quality. Giclée refers to a printing process that uses fade-resistant, archival inks and archival substrates to print on large format printers.

Wrapped canvas reproductions (giclée quality) are also available upon request. These are professionally prepared and arrive pre-stretched on a 1.5” wood frame.

Please note actual image colours may vary due to the fact that every computer monitor has a different capability to display colours and that everyone sees these colours differently. By using high-quality, professional printing services, I produce reproductions as close to the original image as possible.

The purchase of any of my prints or originals does not transfer reproduction rights; images remain the copyright of the artist (Selina Jorgensen).